Shipping policy

🚚 Key Elements of a Great Shipping Policy

• Shipping Methods & Carriers List the services you offer (e.g., standard, express, overnight) and the carriers you use (e.g., DHL, FedEx, local couriers).

• Estimated Delivery Times Provide realistic delivery windows based on region. For example:

  • Local (Pakistan): 2–5 business days

• Shipping Costs Be upfront. Consider:

  • Flat-rate pricing

  • Free shipping thresholds (e.g., free shipping for orders over Rs. 5000)

  • Real-time carrier rates (Shopify can auto-calculate based on weight/destination)

• Order Processing Time Let customers know how long it takes to prepare and ship their order (usually 1–2 business days).

• Shipping Restrictions Mention any areas you don’t ship to or restrictions on specific items (e.g., perishables, oversized goods).

• Customs & Duties (International) Clarify who’s responsible for import fees—usually the customer, but say it clearly to avoid confusion.

📦 Bonus Tips

• Use Tracking & Notifications Enable order tracking and automatic email updates to boost confidence.

• Returns/Exchanges Shipping Policy Define who covers return shipping and under what conditions—this pairs well with your return policy.

• Delivery Guarantee & Insurance If you offer insured shipping or delivery guarantees, be sure to explain how claims work.

Would you like help drafting a full shipping policy you can paste into your store? I can whip one up based on your products and delivery areas. Let’s make your store shine. ✨